Return & Refund Policy
Effective Date: November 1, 2024
Returns, Refund & Exchanges
We want you to be fully satisfied with your purchase from Readers Notebook. If you receive a damaged or incorrect item, we will accept returns within 30 days of delivery for a full refund or replacement, subject to the following conditions.
Return Process:
- Contact us at care@readersnotebook.com within 30 days of receiving your order to initiate the return.
- Provide your order number, a description of the issue (damaged or incorrect book), and supporting photos, if applicable.
- Once your return request is approved, we will provide a return shipping label (if the return is due to an error on our part) and detailed instructions for returning the item.
Return Eligibility:
- Items must be returned in the same condition as they were received, including all original packaging and tags.
- Books that are correctly delivered or do not meet your expectations due to their used condition are not eligible for return.
Refunds: Refunds will be processed within 7 business days to the original payment method once the returned item is received and inspected.
Non-returnable Items:
- Used books that are not damaged or incorrectly shipped.
- Digital products (if applicable) or downloadable content.
Disclaimer: At Readers Notebook, we do not sell any medical or healthcare-related products, including drugs, medicine, or equipment. Our focus is solely on providing educational and general reading books for our esteemed customers.